Monday through Friday 10am-7pm CST (11am-8pm EST / 9am-6pm MDT / 8am-5pm PDT)
Saturday 9-2pm CST (10am-3pm EST / 8am-1pm MDT / 7am-12pm PDT)
All prices are in USD. We accept Pay Pal, Visa, Mastercard, American Express, Discover cards or Money Orders as payment. or Money Order must be made out to Organik Junkie. Money Orders MUST clear our bank before products can be shipped, please allow for additional order processing time. A sales tax of 8.25% will automatically be added to orders shipped to a Texas address.
For sanitary reason we cannot accept refunds on soap, body scrubs, lotions, bath bombs, shampoos, and bubble bars. Shipping fees, including return shipping fees, are not refundable. However, with that said we want YOU to be super happy with your product order. Please shoot an email our way or call customer and take a picture of the damaged goods. Email it to us within 24 hours of receiving the purchase to firstname.lastname@example.org. We will Make it right. Promise!
Returns or exchanges for product purchases made at one of our retail partner other than at Organik Junkie www.organikjunkie.com must be returned to that location of purchase.
We can make a change to an order within 4 hours of placing the order. Please send an email with the product changes and additional payment or call for payment processing. Orders will not be shipped if the price has increased and there in not additional payment made. Always, Always… Please review your order before you place it.
Orders can be cancelled within the first 24 hours and will be subject to a cancellation fee of $7.
Payments made through PayPal may occasionally take a few days to clear. Orders cannot be shipped until PayPal confirms that your payment has cleared.
If you are interested in receiving pricing on quantities larger than what is listed in on our website, please fill out this contact form.
We reserve the right to correct any unintentional system or pricing errors. Prices are subject to change without notice. Yes we do make mistakes, heck we are not perfect, we try our best to correct our product descriptions, pricing and inventory updates. We will do our best to make it right!!!
Just in case we are out of stock or an item is on backorder, we will contact you and give the best resolution possible. We observe the right to refund, or exchange aka swap-out an item for equal or greater value.
By placing your order you agree to this shipping and return policy.
Orders are fulfilled in the order they are received. Most orders received (Mon-Fri) are online are usually shipped within 24-48 hours unless other processing options and or Rush Shipping are chosen. Local pick-up no charge.
A Priority Rush service for UPS shipments is available for an additional fee, specified during checkout. Priority Rush orders are shipped on the same day if Expedited is selected as the shipper and the order is placed by 12 noon Central Time. Orders placed after 12 noon Central Time will ship the following day.
Depending on your shipping location, USPS options as well as UPS Standard Ground, 2nd day, 3 Day Select are available during checkout.
All of our UPS shipments are shipped via the UPS Carbon Neutral Program. This program helps to us to reduce that impact that our shipments have on the environment.
UPS now offers ground service to Alaska, Hawaii, and Puerto Rico.
We are not able to ship C.O.D.
Call us for all international orders.